We are dedicated to promoting responsible gaming practices and ensuring a safe and enjoyable experience for all users. Here are some of the key steps we encourage to help foster responsible play:
Users can set daily, weekly, and monthly deposit limits, which are implemented immediately upon request. This empowers individuals to manage their gaming habits effectively.
Provide clear and accessible information on responsible gaming and potential risks. Users can access self-assessment tools to evaluate their behavior and find contact details for treatment centers if needed.
Users have the option to take a break from gaming with a "time-out" feature, allowing them to pause their activity for a specific duration.
Facilitate an easy process for self-exclusion, allowing users to temporarily or permanently exclude themselves from gaming. Once a user has opted for self-exclusion, steps are taken to prevent their participation in pay-to-play formats.
Individuals who have chosen self-exclusion are promptly removed from marketing lists within two days, ensuring they no longer receive promotional materials.
For users who request self-exclusion, their accounts are blocked to prevent further access. Any winnings in their account are transferred to their designated bank account, following the platform's terms and conditions.
AI/ML-powered fraud detection systems to identify and prevent fraudulent activities, ensuring a secure gaming environment.
Robust Know Your Customer (KYC) processes and compliance with relevant laws to promote transparency and user safety.
Integration of secure digital payment solutions and verification processes to safeguard financial transactions and user data.